API has suddenly stopped working


I’ve been using the API to get fares data for quite a while. On Friday it suddenly stopped working, returning NULL rather than the fares data. I managed to call it a few times yesterday using a PHP script on my old server (I changed a month or so back), but today I can’t even get that to return data.

There are no alerts or notifications on my account so I’m stumped. Any help would be gratefully received.

Hi @MikeWh ,

What call are you making to the API?

James Evans
Technical Services Operations

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Sorry I let this slide on here. The issue was thrashed around with the support guys and funnily enough, as soon as I produced clear evidence that the problem was at TfL’s end, the problem miraculously cured itself.