I note with interest that I was overcharged for a trip yesterday, because of the Coronavirus arrangements.
At Woolwich Arsenal, you can no longer change between the DLR National Rail within the station, for reasons that escape me.
This means the trip, which the Single Fare Finder puts at £2.40 off peak…
Is being charged as if you left the system and re-started, so costing 62% more (£3.90, rather than £2.40).
This seems a bit unfair. I called the TfL helpdesk and the guy I spoke to said that I had “never been able to change at Woolwich Arsenal”, so I’m posting here.
I’m all for doing the right thing for Coronavirus, but I’m not sure that includes being overcharged.