Default line statuses


#1

Hi,
Please can you change the default line status for lines where you’re unsure of the status? For example, https://api.tfl.gov.uk/Line/rb1/status appears to return “Good Service” unless someone at Thames Clippers manually changes it. They are terrible at updating this field, and so apps and sites claim there’s a good service, even when every single boat is running with severe delays. (This includes the official TFL website, which shouldn’t be giving out incorrect information, regardless of whether another company has remembered to update something at their end)

Please can you return a null or a new status of “unknown” when you don’t actually know there’s a good service? That’d allow apps to differentiate between a known positive and just the lack of negative info.

Thanks,
Luke