Is https://api.tfl.gov.uk/TrackerNet down?

briantist · December 15, 2019, 10:23am

I can’t get anythiug from TrackerNet this morning. All my requests, which worked yesterday are just erroring. For example, https://api.tfl.gov.uk/TrackerNet/PredictionDetailed/J/LON gives

jamesevans · December 15, 2019, 5:55pm

HI @briantist

We have an incident with Trackernet feeds at the moment:

Thanks,
James

jamesevans · December 15, 2019, 5:56pm

Also, there is an alternative URL you can use in the meantime: http://cloud.tfl.gov.uk/TrackerNet/PredictionDetailed/J/LON

briantist · December 15, 2019, 6:34pm

@jamesevans

Bless you! That works a treat.

TFowle · December 16, 2019, 1:32pm

@jamesevans
Do you have an alternative URL for the unified API?

briantist · December 16, 2019, 1:56pm

@TFowle

Welcome! I think the problem with the unified API is that it is driven, underneath, by access to TrackerNet. It’s just acting as a easier-to-understand JSON interface than Trackernet’s almost incomprehensible short-code XML…

I guess we all know now what we need to do when the backend fails!

jamesevans · December 16, 2019, 5:50pm

Hi @TFowle

We don’t have an alternative for the Unified API as per @briantist post below.

However, we have restored service using a workaround Live Tube Arrivals unavailable - #3 by jamesevans

thanks,
James