Photocard Online Application would not proceed

I have been trying for 2 weeks to apply for a 11-15 zip card for my kid whose card will expire soon. Everytime I get the first step “Cardholder” where I am asked to confirm the details, when I click next, it loads for 2 seconds then nothing happens and it just stay on the same page. I have tried various device and browser and they are all the same. please help.

hi @gorwai

Apologies, we can’t help with issues with Oyster concessions on this forum.

Can you please raise the issue with the customer services team on 0343 222 1234.


Just as general advice, the problem you have might be an ad-blocker.