Bust stop: Haselbury road, EC - W8

Commuter has reported that the times are no live times at this stop:
Haselbury road, EC - W8

@neelamk Hay…

This is a technical support forum, not Twitter. If you want help with things, perhaps you would be kind enough to group your thoughts into a local order?

Also, it useful if you could perhaps look up the datapoint (ie, Naptan code) you are having problem with.

I’m so sorry for not including the link -

What’s the best way to report when certain stops are not showing live times along the route?

Sorry again.

hi @neelamk

I can’t see any predictions for this stop in the source system (Countdown)

I have raised the issue with my colleagues who maintain that.

I’ll let you know once I have an update.

Thanks,
James

1 Like

@jamesevans,

Hi, I also got the same issue, i can’t see any predictions on the 331

  • Oakside (040000001302) & (040000001301)

  • Knighton Way Lane (040000001304) & (040000001303)

  • Southlands Road (040000001306)

  • Oxford Gardens (040000001305)

  • Ronan Way (040000001307)

  • Village Road (040000001310) & (040000001309)

  • Tilehouse Lane (040000001312) & (040000001311)

  • Denham Station (040000001313) & (040000001348)

  • Savay Lane (040000001315)

  • Link Way (040000001316)

Thanks,
A

I can see info for Tilehouse Lane and Denham Station right now on London Vehicle Finder. Just a thought - is it something to do with ambiguity in the stop identifier for stops outside Greater London?

hi @neelamk

Haselbury Road is now showing arrival predictions again.

The control centre has removed an incorrectly configured block that was issued for Remembrance Sunday.

Thanks,
James

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@Ajebz
I will have a look at these.

1 Like

hi @Ajebz

When I call the line as a whole for arrivals, I can see all these stops in the data returning predictions: https://api.tfl.gov.uk/Line/331/Arrivals

However, when calling them individually using StopPoint/{NaPTANCode}/Arrivals, the responses come back empty. Very weird.

I’ll carry on doing a bit more digging.

Thanks,
James

2 Likes

Thanks @jamesevans

However, the report made for W8 regarding stop Haselbury road (EC) that was showing no live time wasn’t the only stop that was coming back empty. I’ve listed them down below.

  • Great Cambridge Road (490007393W)
  • Edmonton Fire Station (490007889W) & (490003396E)
  • All Saints Chruch (490003245E) & (490003245W)

Thanks,
A

hi @Ajebz

These stops had the same issue as Haselbury Road and this has now been resolved.

Thanks,
James

1 Like