Countdown API - no data for TransportUK (Abellio) run routes

The subject line says it all - Wednesday 29th May and there’s no ETAs showing for any routes run by TransportUK (Abellio). I’d suggest a school holiday schedule problem but we had data yesterday…

3
24
27
45
63
68
109
111
130
133
156
159
195
196
201
207
267
270
278
285
306
315
322
344
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350
363
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381
404
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C3
C10
E5
E6
E7
E10
E11
H20
H25
H26
H28
H32
P13
P5
R68
R70
S3
S4
U5
U7
U9

Simon
Part of the LVF Admin team.

And now no data at all - I’m getting a 502 error for the Countdown URL and over on LVF we seem to have stopped getting data from the Countdown feed about 10 mins ago.

@jamesevans Is this a problem your team are aware of?

hi @SJCooper - I was just about to post on this. There is some network work going on in the Countdown hosting that’s affecting the API and on-street signage. I’ve been told that this should recover soon. This is also affecting consumption of predictions into our API.

Many thanks,
James

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In terms of the TUK issue, I’ve let my colleague know about that, but we’ll take a full look after the predictions are returned.

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All looks OK now from here, including TUK. It would not have been school holiday schedules as some TUK routes, such as 350, use the same schedule as during term time…

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The main network change has now completed. There may be a small blip coming up with the predictions level while the secondary hosting site is being worked on. It appears there were some alarms on the Countdown core system and the restart associated with this work has resolved that issue.

Thanks James, I can confirm the flow of data, including TUK, has resumed.

Simon

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