This is more administrative than technical but who should be inputting route closures and diversions?
Hampstead Road from Mornington Crescent to Warren Street, routes 27,29,88,134 is currently completely blocked due to a burst water main on Tuesday 30/09/18 18:30. Four stops in each direction show normal services in Countdown despite having “Bus stop closed” bags over the posts!
On Tuesday evening, the buses were not even diverted and the drivers had no information until they left Camden Town, dumping their southbound passengers at Mornington Crescent (stop C) which already had a bag on so they had to walk 17 mins 0.8 miles to Gower Street (N) to get another 29.
If you look at Google Maps with “traffic” today, Saturday, Hampstead Road is still obviously closed - numerous no-entry signs - and yet if you ask for “Directions” by public transport from say Silverdale, it says catch a bus there, giving routes and times from TFL data.