Live Arrivals API Down

1

Error 502

Any idea on the timeline to resolve?

2

Hi - bus arrivals are currently unavailable. The team are investigating this as a high severity incident and we’ll let you know once this is back.

Many thanks,
James

3

Is it Banks, airlines and media outlets hit by global outage linked to Windows PCs | Technology | The Guardian ?

4

Hi all,

Just to let you know - the issue with Countdown/Bus live arrivals is now resolved.
This was fixed around 12.10am in the early hours of this morning.

Sorry for any inconvenience this has caused.

Sarah

(TfL Open Data team)

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5

hi @briantist

In this case, it’s not. The Countdown incident is related to a good old-fashioned physical network issue!

Thanks,
James

2 Likes
6

Thanks for the updates. Is there any status page where we can see the API service status live? Thanks.

7

hi @salmanfarisvp - it is something we have thought about in the past. I’ll discuss it with the team to see if it’s something feasible.

Many thanks,
James

2 Likes
8

I would find this quite useful too!
Cheers,
Nick

9

It appears that countdown.tfl.gov.uk is down at the moment.

10

Hi @Mulder - I’ll try to get in touch with our colleagues who look after Countdown

11

Hi @Mulder - this is back now. The issue was related to an issue with the supplier’s system that has now been resolved.

Many thanks,
James

12

Thank you!!! Much appreciated!!

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