I would like to request TFL release Victoria Coach Station departures on open data. Currently the only way for any passenger to know which stand their coach will depart from is to go to the coach station and check the screens. I believe that the stands change each day and certainly change depending on delays and therefore nothing can be set in stone however it could be released on open data and updated regularly.
The benefits of releasing this data is that it would allow journey planners and coach operators to do live departure screens/pages (given that you do report known delays. Also they would be able to include stand allocations) and it would allow 3rd party ticket sellers to notify passengers of their departure stand via email or push notifications. This would significantly benefit passengers as they wouldnât be forced to crowd around the few full departure screens and of course passengers with additional needs benefit from having more information at their fingertips and not having to reply on assistance or these few departure screens.
thatâs because you are in the wrong area of the NatEx website. If you go to the track your coach area, you can see that there is a full list of departures on their website. The 3 major operators all have live departures from the stops.
The issue is that the coach operators canât release the details of the stand used online because the stands change depending on the daily situation and so the only live information is currently on the screens inside Victoria Coach Station. If this live stand information was released from Victoria Coach Station though, it would enable the coach companies to include such information. Itâs the same as all train apps not releasing platform information and the only way for people to see which platform their train goes from is to turn up and check the station boards. Or perhaps at Beckton Bus Station the only way to find out which stand your bus goes from is by turning up at the station and checking. Itâs just unthinkable now for this information to not be available for trains and buses, why should the coach station be any different? Coach passengers deserve to have the same level of information as bus, train and airplane passengers have.